When your office has multiple brands or locations, you have the ability to access both accounts within Rex. Here are a few scenarios of where this might be useful:
- Agencies with separate rental and sales branding in the same office
- An office with five or ten different sites, and each location requires a separate account
Rex supports these scenarios under two different configurations.
Multi Location Account
A multi-location configuration is used when you have a single database for multiple locations. It allows you to create different listings for different locations, depending on what office they relate to. This is indicated on the right hand side of the above image (red icons).
In this scenario all the offices share a single account and a single set of Listing and Contact Records. The only distinction is that each Listing and Property has a ‘location’ attributed to it. You also have capacity to generate marketing material like stocklists and emails with branding and contact details for each location.
You will have an additional Locations tab in the left hand menu bar of the Agency Settings & Branding tab. The Agency Profile tab only has the account settings section available. All General Details and Branding specific information is available in the Locations tab.
When you click on the Locations tab you will see the locations listed - these have been purchased as part of your Rex license. You can navigate to a location by selecting a location record from the listed items. In the location record, you can edit the General Details and Branding information.
Each location should have their agency specific details listed - as they are different locations they will have different addresses, contact details and invoicing information. For example, when you’re generating an invoice for a listing from a certain location, it will use the invoice details for that specific office location.
One last point to note is that all users have a default location which is setup from their profile in Users & Security so that when they generate reports, their branding will be set to their allocated location. Take a look at our help content on default locations for more information.
Multi Office Account
The second scenario is a little more rigid (Left hand side in the top image). Each office or brand has its own Rex account with its own set of Listing and Contact Records. Under this scenario, while you can’t immediately access another office's Property, Listing or Contact Records, you can market another office's listings to your own contacts.
What you can see in the diagram is that in the ‘blue’ office you have your own contacts and listings that you're already marketing to your own contacts. But, when you have listing sharing configured, you can also market another office's listings to your contacts. For information on account sharing take a look at our help content or contact support at email@example.com