The settlement payout window shows you everything you need to decide how much commission to pay an agent from a sale: what's been invoiced and paid, what the agent is owed, and how much is left over. You'll see this window when you add a settlement payout, when you edit an existing one, and when you edit a payout in bulk commissions.
This article covers how to open a settlement payout to edit it, what each section of the window shows, and how to change the amount you pay. Most sections have an (i) icon. Hover over it if you're unsure what a figure means.
How Do I Edit an Existing Settlement Payout?
- Go to Financials > Agent Ledgers and open the agent's ledger
- Hover over the settlement payout and click the Dropdown button
- Click Edit
- Make your changes (see the sections below)
- Click Save Changes
To add a new settlement payout instead, see - Adding a Settlement Payout.
What Does the Listing Commission Summary Show?
At the top of the window is a summary of the commission on the listing:
- Agent's payable commission - the amount not yet paid to the agent
-
Total commission - similar to Invoices and Receipts on the commission worksheet, with a breakdown of:
- Gross commission including GST
- Paid to date
- Invoiced to date
- Balance to invoice
-
Other payable commission - made up of:
- Total commission to other agents - how much is to be paid to other agents involved in the sale
- Agency commission - the amount going to the agency
What Does the Agent Information Section Show?
Below the summary is the agent information. This gives you an overview of the commission payable to the agent, based on their allocation and any deductions.
To change the allocation or deductions, update the commission worksheet on the listing. You can get there quickly by clicking the red Edit button next to the agent's name.
How Do I Change How Much Is Paid to the Agent?
The Commission Payable section at the bottom shows the commission to be paid to the agent for this sale. It's colour-coded to show how much of the commission invoice has been paid:
- Red - no money has been paid on the commission invoice
- Yellow - part payment has been received
- Green - the invoice has been paid in full
If the invoice hasn't been paid in full, Rex suggests an amount based on how much has been received. For example, if 50% of the invoice has been paid, Rex will suggest paying 50% to the agent.
- To change how much goes onto the agent's ledger, update the Amount to Pay
- The Left Over Balance shows how much is still to be paid to the agent. If you don't want to pay the remaining balance, tick ignore uninvoiced balance.
Can I Put a Settlement Payout On Hold From This Window?
Only when you're adding a new payment from the commission worksheet. In that case, you'll see a mark as on hold tick box beside ignore uninvoiced balance. For more on this, see - Adding a Settlement Payout.
Please Note: The mark as on hold option doesn't appear when you edit an existing settlement payout, add one from an agent ledger, or edit one in bulk commissions. To hold one of these payments, open the agent's ledger, hover over the payment, click the Dropdown button and choose Mark as On Hold.
❓ FAQs
Why is Rex suggesting I pay less than the full commission?
The commission invoice hasn't been paid in full yet. Rex suggests an amount in proportion to what's been received. You can change it in Amount to Pay.
Why can't I see mark as on hold when I edit a payout?
The option only appears when you add a new payment from the commission worksheet. To hold an existing payout, use Mark as On Hold from the dropdown on the agent's ledger.
How do I change the agent's share of the commission?
Update the allocation on the listing's commission worksheet. Click the red Edit button next to the agent's name to go straight there.