- Go to Settings > Tracks, Merge & Brochures
- Click the plus (+) button
- Enter a Track name into the text box
- Select the module of your Track
- Click Done
- Enter a description into the text box to describe the new Track
- To add additional reminders to the Track, click the Red plus (+) symbol
- Select a reminder type
- Enter a number into the remind in text field and a period of time into the measurement drop-down box
- Select an assignee from the drop-down box
- Add a description into the text box
- Click Attach Merge Template to add a template to the reminder - you can attach a template when using letter, email or sms reminder types
- If adding a Track, select the merge template from the list of available merges
- Click Add Template - this will add the template to this reminder
- Click Save
To add additional reminders, repeat steps 10 through 18 to add the required reminders to the Track.