Agents need to know when their holds are approaching their expiry date to action them appropriately. To streamline this process for agents, the Expiring Holds feed on the Home screen will surface any holds coming close to their expiry date.
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Go to the Home screen
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Select Expiring Holds from the left hand menu
From the feed on the Home screen, agents can:
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View their expiring holds
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Change the filters for expiry date or relationship. Clicking either of the filter options will activate a pop-out for agent to change the filter settings
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Use the Go To Related button to activate the Go To Related functionality
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Clicking the address of the listing will bring up the standard listings pop-out
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Agents can also tick the mark as fallen? checkbox from the Home screen to mark a hold as fallen