Phone - creates a Reminder to call a specific record.
Appointment - Appointments are added to the Rex Calendar and can be synced back to your own device. Instructions on completing this can be found here.
Task - creates a task for completion. eg. send invoice for VPA or send order for DL cards.
SMS - creates a Reminder to send an sms to a record - these can be merged from a template or a Reminder to send a custom text message.
Letter - creates a Reminder to send a letter to a record - these can be merged from a template or a Reminder to send a custom letter.
Email - creates a Reminder to send an email to a record - these can be merged from a template or a Reminder to send a custom email.