So you've set up the connection between Rex and the LJH Integration - what happens now? While we send a number of different record types, we'll explain below what is used and for what function.
When you create an appraisal in Rex, this is sent through to the LJH Dashboard so you can create pre-listing kits. Note there is specific info that must be filled in for this to go through correctly. For more info, see: Sending Appraisals to the LJ Hooker Dashboard for Pre-listing Kits
Franchise Returns / Sales Statistics / Vendor Paid Advertising figures
When you fill out the Commission Worksheet in Rex, this info is sent through to Franchise Returns - this will also populate the sales figures for the agent. For more info on adding Contracts and filling out Commission, see:
With Vendor Paid Advertising amounts, this is sent through when you create a VPA invoice. For more info on invoicing, see:
Real Satisfied Surveys
Once a contract has been settled, it will trigger the Real Satisfied Surveys to be sent out. To make sure they're sent, contacts need to be linked to the listing as related contacts - so a vendor and buyer. For more info, see:
If they are not sent when expected, you can force the contacts back through to the integration. For steps on how to do this, see: