In order to have your agents appear on their Appraisals, Listings and Commisions sent to the Franchise centre, you must link them to the LJ Hooker Integration first - and set up Rex to send their ID for the LJ Hooker Website. This is something you only need to do once, and should be done when ever you have a new staff member start at the office.
Setting up The LJ Hooker Integration
To do this, you need to:
- Go to Admin > Integrations
- Go into LJHooker
- Hover over the agent and click on the drop down button
- Choose Edit Credentials
- Find the agent in the drop down
- Click Save
Please Note: If you can't see the agent you're looking for, you will need to contact Head Office. The list of agents you see in the dropdown menu is a direct reflection of who is available on their side.
Setting the Agent ID to Send to the LJ Hooker Website
While setting up the above makes sure the agent is linked to their Appraisals, Window Cards and Franchise Returns, you need to set up Rex to Send their LJ Hooker id.
For more info on setting this up, see - Modifying User ID for Portals
Please Note: If you don't know the agents id, get in touch with Head Office. This is something they must assign for you.