If you wish to delete a user, we highly recommend you perform the steps in this article first: An agent has left - what should I do?.
If you just want to delete the user without reassining anything, follow these steps:
- Go to Settings > Users & Security
- Open the users profile
- Click Delete
- Click Confirm Delete
Once the above steps have been completed, the user will no longer be able to access Rex.
Please Note: Deleting the user archives them - this means that they will still have records assigned to them. If you need to add them later, anything that belonged to them before deletion will still be assigned.
DISCLAIMER: When you delete a user from Rex, your available user slots does not decrease. You will need to reach out to firstname.lastname@example.org to request any reduction to your users, as this may have an impact on your monthly subscription costs. (Minimum User Slots is 5). Rex Software will not be held responsible for charges for empty user slots, as we are unable to make decisions on the needs of your business.