If you would like to check where the credits have gone, you can do so via the marketing credit reports.
-
Go to Reporting > Reports (under Reporting Centre)
-
In the Activity Reports tab, run either the Marketing Credits (Summary) or Marketing Credits (Detailed)
-
Select a date range
-
Limit the credit type if applicable
-
Limit to certain agents if applicable
-
Click Preview
-
To edit the Report Options screen click the blue Report Options button which will return you to the Options screen
-
Click Generate PDF