The Documents tab works the same way across all record types. Use it to upload and view any document relating to a specific record. On a Listing record, the Documents tab also lets you categorise your files and send them on to portals, your e-brochures and your website, including your Property Price Statement (PPS) or Statement of Information (SOI).
This article covers uploading and managing documents, setting document types and access, sending a PPS or SOI to the portals, and the file types Rex accepts.
The maximum file size you can save is 30MB.
How Do I Add a Document?
- Click the red plus (+) symbol next to Upload Document
- Find the file you want to upload from your computer or document storage system
- Click Open
- Click Save at the top of the screen
You can also drag and drop a file from your computer straight into the Documents tab.
What Can I Do With a Document Once It's Uploaded?
Hover over the document, then select one of the following options:
- View - Opens or downloads the file
- Send Link - Opens a new email merge with the file already attached
- Get Share Link - Shows a link to where the file is stored, which is handy if you want to send the link to someone or turn it into a QR code using a free online tool
- Rename - Lets you rename the document
- Delete - Removes the file from Rex
- Edit - Only appears on Listing records. See the next section for more info
❗ Please Note: Uploading a document to a Property record will not add it to the attached Listing records, and vice versa. Documents that relate to the listing should be uploaded to the Listing record.
How Do I Edit a Listing Document's Type and Access?
Listing documents have an extra Edit option in the dropdown. This lets you change:
- Filename - Rename the file
- Type - Set the type of document, for example Contract, Property Price Statement or Statement of Information. You can also create your own types. See Custom Values: Adding Custom System Values
-
Document Access - Choose whether Rex publishes the file:
- Private - The file will not be sent to your e-brochures, website or portals, but you can still send the link to your contacts
- Public - You can still send the link to your contacts, and the file will also appear on your e-brochures and your Siteloft website (if you use Siteloft). A Public PPS or SOI is also sent to the portals
Click Done to save your changes.
How Do I Send a Property Price Statement (PPS) or Statement of Information (SOI) to the Portals?
From 1 October 2026, the Victorian Statement of Information is replaced by the Property Price Statement. Rex has a Property Price Statement document type for this. The Statement of Information document type is still available, and can now be used by agencies in any state (for example NSW).
To send your PPS or SOI to the portals:
- Upload the document to the Listing record
- Hover over the document and select Edit
- Change the Type to Property Price Statement (or Statement of Information)
- Set the Document Access to Public
- Click Done
The document will be sent to the portals the same way the SOI always has been. Where the document is displayed on each portal is controlled by the portal, not by Rex.
Which Document Is Sent if a Listing Has Both a PPS and an SOI?
realestate.com.au and Domain treat the PPS and SOI as the same document, so Rex only sends one file per listing. Only documents set to Public are sent:
| If the listing has... | Rex sends... |
|---|---|
| A Public PPS | The PPS |
| A Public PPS and a Public SOI | The PPS |
| Only a Public SOI | The SOI |
| More than one Public PPS (with or without an SOI) | The most recently added PPS |
❗ Please Note: Existing documents set to Statement of Information do not change to Property Price Statement on their own. They will keep being sent until you upload your PPS and set its type to Property Price Statement. When you update your PPS during a campaign (for example with a reserve price or sold price), upload the new version as a Public PPS so it becomes the most recently added one.
How Do I Hide the PPS or SOI Document Types?
🔒 Admin privileges are required for this.
If your agency doesn't use one or both of these document types, you can hide them so they don't appear in the Type dropdown:
- Go to Admin > Custom Values and Mailing Lists
- In Choose Value List, select Listing Document Type
- Under System Values, untick Property Price Statement and/or Statement of Information
System values can't be deleted, only hidden. You can tick them again at any time.
What File Types Can I Upload?
If you're unable to save a document, you may be trying to save an unsupported file type. Rex accepts the following extensions: .pdf, .doc, .docx, .xls, .xlsx, .jpeg, .jpg, .gif, .png, .bmp, .tiff, .txt, .zip, .rar, .psd, .pub, .ppt, .pptx, .msg, .rtf, .csv, .tif, .html, .htm, .odt
❓ FAQs
Will Rex stop me publishing a Victorian listing without a PPS?
Not by default. It's up to your agency to make sure you're compliant. If you'd like Rex to block or warn before publishing without a PPS, set it up as a required document. See Required Documents Before Publishing.
Where do I enter the reserve price?
Go to the Events tab on the Listing record and enter it in the Auction section (or the Set Sale section for a fixed date sale). The reserve price field is not sent to any portal yet, as it isn't supported in the portal feed format. It's only shown on Rex e-brochures and available through the Rex API, so make sure your reserve price is also included in your PPS.
Can Rex create a QR code for my PPS?
Not directly. Use Get Share Link on the document and paste the link into a free online QR code generator.
Does the PPS move to the top of my listing on realestate.com.au or Domain?
Where and how the PPS displays on each portal is controlled by the portal. Rex sends the document the same way the SOI has always been sent.