When viewing a Lead in Rex you'll notice that under the Details section that the Contacts Name is hyperlinked in blue.
By clicking on the Contacts name, a pop out navigation box will appear.
In the pop out navigation box there are few things you can action.
You can click on the 'View' button to be brought to the Contact Record.
You can also grab the Contacts phone number from here in order to call the Contact
You also have the option to:
- Email the contact
- Add a Note against the Contact Record
- Add an Appointment in
- Send an SMS to the Contact
- Add a Reminder to the Contact Record
- Add Feedback to the Contact Record